Privacy Policy

Elevation Point Realty is a woman-owned real estate brokerage in Colorado Springs, Colorado. We keep our business personal, and we treat your information the same way. This policy explains what we collect when you visit elevationpointrealty.com or reach out to us, how we use it, and the choices you have.

We never sell your personal information, and we do not share it with third parties for their own marketing.

Who we are

This website and the information collected through it are controlled by Elevation Point Realty, led by broker-owner Elaine del Toro, serving the Colorado Springs and Pikes Peak region. If you have any question about this policy or your information, you can reach us using the details in the Contact us section below.

Information we collect

Information you give us

When you fill out the contact form on our site, you may provide:

• Your name
• Your email address
• Your phone number (optional)
• What you're interested in (buying, selling, property management, or a general question)
• Any message or details you choose to include

You provide this information voluntarily. If you email or call us directly, we also keep the contact details and the content of that correspondence so we can respond and follow up.

Information collected automatically

Like most websites, when optional cookies are enabled we collect limited technical and usage information through Google Analytics. This may include your approximate location (derived from your IP address), the type of device and browser you use, the pages you view, how you arrived at our site, and how long you stay. This information is used in aggregate to understand how visitors use the site — it is not used to personally identify you.

Cookies and your choices

A cookie is a small file stored on your device. We use two kinds:

• Necessary cookies record your own cookie choice so we don't ask you again. These always apply.
• Optional (analytics) cookies are set by Google Analytics and are only placed if you accept them.

When you first visit, a banner asks whether you'd like to accept cookies or reject the optional ones. If you reject, no analytics cookies are stored and Google Analytics is not loaded. If you accept — or close the banner — the optional cookies are enabled. You can change your decision at any time using the Cookie Preferences link in the footer, or by clearing cookies in your browser.

Our analytics are provided by Google. To learn how Google handles data, see Google's Privacy Policy. You can also install the Google Analytics Opt-out Browser Add-on.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide the real estate and property management services you ask about;
• Follow up with you about buying, selling, or managing property — including keeping your contact details in our customer relationship management (CRM) system for sales and follow-up purposes;
• Understand and improve how our website performs;
• Meet our legal, regulatory, and professional obligations as a licensed brokerage.

How we share information

We do not sell your personal information, and we do not rent or trade it to third parties for their marketing. We share information only in these limited situations:

• Service providers who help us operate — for example, our website analytics provider (Google) and the CRM and email tools we use to manage and respond to inquiries. These providers may only use your information to perform services for us.
• Legal and safety reasons — if required by law, regulation, court order, or to protect our rights, our clients, or the public.
• Business transfer — if the business is ever sold or reorganized, information may transfer as part of that transaction, subject to this policy.

How long we keep it

We keep contact information for as long as needed to assist you and maintain our client relationship, and as required for our legitimate business and legal recordkeeping. Analytics data is retained according to Google Analytics' standard retention settings. You may ask us to delete your contact information at any time.

Your privacy rights

Depending on where you live, you may have rights over your personal information. Colorado residents, under the Colorado Privacy Act, generally have the right to:

• Confirm whether we are processing your personal data and access it;
• Correct inaccuracies;
• Request deletion of your personal data;
• Opt out of the sale of personal data or targeted advertising (note: we do not sell data or run targeted advertising).

To exercise any of these rights, contact us using the details below and we'll respond as required by applicable law. You can also unsubscribe from any marketing email by using the link in that message or by asking us directly.

Security

We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please avoid sending sensitive information (such as financial account numbers) through the website contact form.

Children's privacy

Our website is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children.

Links to other sites

Our site may link to third-party websites (for example, listing or mapping services). We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes may be highlighted on the site.

Contact us

Questions about this policy, or a request regarding your information? We're glad to help.